Discover how the Twilio Call Extension can revolutionize your CRM experience by integrating seamless communication capabilities directly into your SuiteCRM. Developed by Brainvire Infotech Pvt. Ltd, this powerful extension enriches your CRM’s functionality by enabling users to make and receive phone calls, log interactions, and archive recordings effortlessly.
Key Features of Twilio Call Extension for SuiteCRM
With the Twilio Call Extension, your SuiteCRM becomes a central hub for all customer interaction activities. Here’s a closer look at its core features:
- Make Outbound Calls: Initiate outbound calls directly from SuiteCRM using Twilio’s Voice API. This makes it easy to reach out to contacts, leads, or any phone numbers logged in your CRM.
- Receive Inbound Calls: Receive calls directly within your CRM platform and get instant access to caller information for a smooth interaction experience.
- Call Logging: Automatically log relevant call details such as duration, time, and caller information in SuiteCRM, ensuring no detail is missed.
- Click-to-Call: With just a click, initiate calls to any contact or lead, simplifying the calling process significantly.
- Call Recording: Record calls for quality assurance and compliance with full control over recording settings.
- Customizable Settings: Adjust Twilio account credentials and call preferences to align with specific business needs.
The integration of Twilio’s Voice API with SuiteCRM allows businesses to streamline their communication processes and improve operational efficiency. Users can enjoy an enhanced experience with Twilio Call Extension that supplements CRM functionalities effectively.
Why Choose Twilio Call Extension?
This extension is particularly beneficial for organizations looking to maintain consistent customer communication and improve their overall efficiency. By implementing call activities directly within SuiteCRM, businesses can save valuable time and ensure a high-quality interaction with their customers every time.
Leverage this seamless integration to eliminate manual call logs and ensure each communication is stored and accessible for future needs. With Glances, another tool in the SuiteCRM ecosystem, organizations can now combine the Twilio extension to truly get the best out of their CRM software.
For more information or a demo of the Twilio Call Extension for SuiteCRM, or to address any inquiries, reach out through their support page.
Your journey towards enhanced customer communication starts now, and the Twilio Call Extension is the perfect companion for your SuiteCRM.
By choosing this extension, benefit from a streamlined, fully integrated telephony solution within SuiteCRM and foster better engagement with your clients and prospects.
