Boost Sales Efficiency with SuiteCRM and OVH’s Click2Call Integration
Save time for your sales representatives and teammates by leveraging the powerful integration of SuiteCRM and OVH’s VoIP offerings. With the Easy OVH Click2Call module, connecting with contacts is as simple as clicking their phone number within your CRM. This feature is specifically designed for those with a valid OVH Enterprise VoIP subscription.
For decades, phone communication has remained the core channel for contacting leads and customers. In today’s digital age, bringing this method into your CRM strategy is imperative. With SuiteCRM, all your contact numbers are centrally stored and protected in your CRM database.
Our module bridges the gap between this database and your OVH telephony system. By adding a convenient icon in DetailView next to the phone number, users can initiate a call with just a click. This integration significantly enhances productivity and ensures your team can focus on what they do best — selling.
Why OVH for VoIP?
OVH is the leading hosting provider in Europe, renowned for their hosting and cloud services. They offer a variety of VoIP packages aimed at small and medium enterprises, packed with comprehensive APIs for seamless service interaction.
The Essential Offer starts at just €1/month/user, including a SIP line and a dedicated phone number, with regional codes available in Belgium, France, Germany, Switzerland, Spain, and the UK. The Enterprise Offer at €4.99/month/user includes advanced features such as the Click2Call API that this module requires.
Getting Started with Easy OVH Click2Call
Upon installation, users will access a dedicated admin page to configure the system. This interface allows you to enable the function and decide which VoIP line is to be used for dialing your customers, bringing a seamless operational experience.
Take advantage of Glances, a SuiteCRM feature that unifies communications by integrating with your favorite workplace apps. This functionality enables Twilio to perform calls, send SMS chats, and launch SMS campaigns directly from SuiteCRM, offering enhanced customer engagement and streamlined workflows.
Log Your Calls Effortlessly
Utilize Twilio Call Logging to capture all inbound and outbound call activities, including call details such as duration, time, and status. This feature ensures all customer interactions are adequately documented and easily accessible.
If you require assistance or have inquiries regarding this module, consider creating a support case or requesting a demo. Engage today and revolutionize your sales communication strategy with SuiteCRM’s Easy OVH Click2Call module.
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